Our quality award is the result of an independent inspection carried out by VisitScotland, the national tourist authority for Scotland.
Inspections are carried out annually by a team of trained inspectors who assess the accommodation under a number of sections and award points for detailed criteria in each. Points are awarded for each criterion out of a possible 5 and the score in each section totalled to give a percentage for each.
Lann Dearg is inspected for both Self Catering and Bed and Breakfast, which are assessed using slightly different criteria. In order to achieve a 4 star (Excellent) award an overall score of 70% - 84% is required.
The sections of the assessment for Self Catering and B&B are shown below.
Self Catering Assessment Sections
- Management Efficiency
Bed & Breakfast Assessment Sections
- Hospitality and Friendliness
- Service & Efficiency
- Exterior Appearance & Maintenance
- Bedrooms Quality & Maintenance
- Bathrooms Quality & Maintenance
- Dining Room Quality & Maintenence
Within each of the above sections, points are awarded for detailed criteria. e.g. Bedrooms are assessed under the following:-
- Furniture & Fittings
- Lighting Heating & Ventilation
- Bedroom Accessories
- Space comfort and ease of use